Effective Date: 25th March 2025
At CyberDan, we are committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you use our website or get in touch with us.
1. Who We Are
CyberDan provides IT support and infrastructure services to businesses across the UK. Our website address is: https://www.cyberdan.co.uk
If you have any questions about this policy or your data, please contact us at:
Email: enquiries@cyberdan.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and company name submitted via our contact forms or live chat.
- Technical Information: Your IP address, browser type, operating system, and usage data when browsing our site.
- Marketing Preferences: Any preferences you submit to us relating to how we contact you.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Deliver services you’ve requested
- Improve our website and user experience
- Maintain the security and performance of our website
- Comply with legal obligations
We do not sell your personal data to any third parties.
4. Cookies and Analytics
We use cookies and similar technologies to track website performance and understand user behaviour. This includes:
- Google Analytics – to collect anonymised data about how visitors interact with our site
- Google reCAPTCHA – to protect our forms from spam and abuse
You can manage your cookie preferences via your browser settings.
5. Data Storage and Security
We take reasonable steps to protect the personal data we hold from loss, misuse, or unauthorised access. Our website is hosted in the UK, and we only store personal data for as long as necessary to fulfil the purpose it was collected.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or outdated information
- Request deletion of your data where applicable
- Object to or restrict certain uses of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at enquiries@cyberdan.co.uk
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the date of last revision.
9. Contact Us
If you have any concerns or questions about how we use your data, please contact:
Email: enquiries@cyberdan.co.uk
Website: www.cyberdan.co.uk