Contact Us

Phone

You can reach us by phone at: 01702 868074

Email Us

For any inquiries, feel free to email us at:
enquiries@cyberdan.co.uk

Business Hours

Our office hours are:
Monday to Friday: 9:00 AM – 4:30 PM
Saturday: Closed (Out of Hours Support Available)
Sunday: Closed (Out of Hours Support Available)

Frequently Asked Questions

What services does Cyberdan provide?

Cyberdan offers a wide range of IT solutions, including Windows and Windows Server support, cloud services (AWS, Azure, Office 365), cybersecurity and managed services. We specialize in designing scalable and secure IT infrastructures tailored to your business needs whilst providing ongoing support.

Do you offer 24/7 support?

Yes! Cyberdan provides out of hours support to ensure that your IT systems are always running smoothly as long as you are contracted for this support plan. Our support team is available via phone, email, or by raising a ticket the support portal. However we advise for any urgent/critical issues – These get raised via a phone call to ensure we can deal with the problem effectively and efficiently.

Can you guarantee a fix time?

While we strive to resolve issues as quickly as possible, we cannot guarantee an exact fix time. The time required to fix an issue depends on its complexity and the specific circumstances. However, we will always keep you informed and provide realistic timeframes for resolution. However we do guarantee a response time within 1 hour.

How do I get started with your services?

You can get started by contacting us for a discovery call. We’ll discuss your business goals, challenges and how our IT solutions can support your buisness objectives.

What industries does Cyberdan work with?

We work with businesses across various industries, including healthcare, finance, education, logistics and retail. Our solutions are adaptable to meet the specific needs of your industry, ensuring security, scalability and reliability.

How do I get a quote for your services?

To get a personalized quote, simply fill out our Contact Us form or give us a call at 01702 86807 . We’ll discuss your needs and provide a detailed estimate based on your specific requirements.

Do you provide ongoing support after implementation?

Yes! We provide continuous support and monitoring to ensure your systems remain secure, optimized and running smoothly. We’re committed to long-term partnerships with our clients and offer proactive monitoring, updates, monthly health checks and troubleshooting to keep everything running as smoothly as possible.

Do you work with small businesses or only larger enterprises?

Cyberdan specializes in providing IT solutions to medium to large-sized businesses across various industries. Our expertise lies in delivering scalable, secure and custom IT solutions that meet the complex needs of growing organizations. Whether you’re a regional enterprise or a global player, we have the experience to support your IT infrastructure, ensuring efficiency, security and scalability at every stage of your business growth.



If these FAQs don’t fully address your questions or if you need further assistance, please don’t hesitate to email us at enquiries@cyberdan.co.uk. Our team is always here to help and will get back to you as soon as possible with the support or information you need. We’re committed to providing the best service and ensuring your needs are met.