Cyberdan Privacy & Cookie Policy
Effective Date: 25th March 2025
At CyberDan, we are committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you use our website, download our resources, or get in touch with us.
1. Who We Are
CyberDan provides IT support and infrastructure services to businesses across the UK.
Website: https://www.cyberdan.co.uk
Email: info@cyberdan.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and company name submitted via our contact forms, live chat, or gated resource forms.
- Technical Information: Your IP address, browser type, operating system, and general usage data when browsing our site.
- Marketing Preferences: Any preferences you provide relating to how we may contact you.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide services
- Deliver resources you have requested (e.g., whitepapers, checklists)
- Improve our website, services, and user experience
- Send you relevant updates or marketing communications where you have opted in
- Maintain the security and performance of our website
- Comply with legal obligations
We do not sell your personal data to any third parties.
4. Cookies and Analytics
We use cookies and similar technologies to improve your browsing experience and to understand how visitors use our website. This may include:
- Essential Cookies – required for the website to function properly.
- Analytics Cookies (e.g., Google Analytics) – to collect anonymised data about website usage.
- Marketing Cookies (e.g., HubSpot tracking, LinkedIn Pixel) – to help us measure campaigns and deliver relevant content.
When you first visit our site, you will be asked to set your cookie preferences via our cookie consent banner. Non-essential cookies will only be set if you give your consent. You can update your preferences at any time.
5. Data Storage and Security
We take reasonable steps to protect the personal data we hold from loss, misuse, or unauthorised access. Our website is hosted in the UK, and we only store personal data for as long as necessary to fulfil the purpose it was collected.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or outdated information
- Request deletion of your data where applicable
- Object to or restrict certain uses of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at info@cyberdan.co.uk.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website with the date of last revision.
9. Contact Us
If you have any concerns or questions about how we use your data, please contact:
Email: info@cyberdan.co.uk
Website: www.cyberdan.co.uk
