Oracle & SQL Databases

The Right expertise At The Right Time

What we offer

We offer regular support items in a standard contract as well as ad hoc elements, for example database upgrades, as part of a time bank or one off project costs.
Our standard contract options include:

Installation and configuration
Upgrades and patches
Cloud databases and migration
Backup and disaster recovery
Monitoring & KPI
Bespoke coding

Why choose us?

We can support your database installation – Oracle, SQL Server, MySQL or Postgres. The team hasa wide breadth of experience going back to 1994 with early Oracle releases up to the currentversions. We have experience with both DBA and development process so see both sides ofapplications. Our SLA support contracts give peace of mind that you have the right expertise available at the right time.

1

Flexible Support

Our contracts are tailored to your requirements but we offer standard database support with options for upgrades and patching. An optional add-on manages Oracle dataguard or MS Log shipping if your environment uses these components.

2

Proactive Monitoring

Our dedicated DBA team uses our monitoring and alerts to support the database along with a regular health check that checks logs and trends within the database and gives any advisory changes to keep the system in top performance.

3

Dependable Team

Our team of proffesional DBA’s hold qualifications from Oracle to Microsoft server and are constantly expanding their skill sets with the latest qualifications in order to provide reliable support across a variety of platforms and providers.

Customise your support plan

We customise support to meet your needs with any combination of

SLA

Response Time

  • 2 Hours
  • 4 Hours
  • 8 Hours
  • Next Business Day

COVERAGE

Hours Covered

  • Mon-Fri 8am-6pm
  • 7 Days 8am-6pm
  • Mon-Fri 24 hours
  • 7 days 24 hours

Options

specific additions

  • Windows/Linux OS
  • Non Live- Environments
  • Bespoke hours
  • Contracted days