Linux and Open Source

The Right expertise At The Right Time

What we offer

We offer regular support items in a standard contract as well as ad hoc elements, for example Linux upgrades and patches, as part of a time bank or one off project costs.
Our standard contract options include:

Installation and configuration
Upgrades and patches
Cloud and migration
Backup and disaster recovery
Monitoring and troubleshooting
Bespoke coding

Why choose us?

We have been working with Linux and open source since 1997. With our 24/7 monitoring we can see issues before they become an emergency and also track trends in growth and usage. Our dedicated Linux and open source specialists can help manage these complex applications and environments. We are a Redhat Ready Business Partner and can supply RHEL and have competitive pricing for support subscription renewals too. However we also directly support RHEL and many other distributions of Linux and also legacy Unix systems too.

1

Flexible Support

Our contracts are tailored to your requirements but we offer standard Linux support with options for upgrades and patching.

2

Proactive Monitoring

Our dedicated team uses our monitoring and alerts to support the underlying operating system along with a regular health check that checks system resources and allows us to feed back to you in order to keep the system in top performance.

3

Dependable Team

The team has worked extensively with many distributions of the Linux operating system and can provide expert support on most distributions. 

Customise your support plan

We customise support to meet your needs with any combination

SLA

Response Time

  • 2 Hours
  • 4 Hours
  • 8 Hours
  • Next Business Day

COVERAGE

Hours Covered

  • Mon-Fri 8am-6pm
  • 7 Days 8am-6pm
  • Mon-Fri 24 hours
  • 7 days 24 hours

Options

specific additions

  • Linux OS
  • Non Live- Environments
  • Bespoke hours
  • Contracted days